There are several ways to improve consumer rates, you just have to make the right approach. You simply need to look at your application from your user’s perspective and add features into it that will aid them. Here are a few strategies that you can follow for your taxi application;
- Using social networks:
Social media is widely growing onto us, at the current moment; given the fact that almost everyone is present on social media. Online communities are only a plus point for applications to present themselves on as that’ll raise awareness amongst people regarding the services that your cab booking app has to offer. But you should make sure that someone has been designated to make updates on online platforms accordingly.
- Online booking:
Having an application and alongside it is a web page, how nice would it be to be able to cater users in more than one way. They too would appreciate the options being given to them to avail services. This way, customers will be able to make taxi bookings at any time of the day from any given location; whether they have their phones with them or not.
- Targeted advertising:
This is one of the most effective methods to reach out to people at a larger scale and connect with them in a more direct manner. You can use this technique through advertising your application on social media, with a link attached to it that will lead viewers to the application store. This way, they’ll be able to proactively download the app and use it.
- Exclusive deals in collaboration:
By collaborating with hotels specifically or places that deal with tourists, you’ll be able to gain more customers since those places would only opt for your services, as per the contract you make with them. It will be a win win situation for all, their customers will become your customers and together you will provide assistance to those customers making things easier for them and efficient.
- Using drivers to grow the application:
Taxi drivers are the main face of the application, they meet customers directly. By getting drivers to promote the taxi application to their rides, you can attract more users and spread the word in a more effective manner; since human beings connect more easily when they converse in person and when they’re told about the benefits face to face. Helps them evaluate more easily. Secondly, by seeing how well the drivers are; customers will be able to judge the services by themselves and come to a conclusion.
How to engage customers into your application and service
It is very important to engage your customers, only then will they be able to incline towards your facilities. There are a couple of ways to that; you could simply provide them with promo codes to show your gratitude towards them. Everyone likes being valued and appreciated, especially when its customers; they are the main driving force to the application.
Apart from that, sharing coupons and flyers to people in public places can attract more people. They can be distributed at places that are known to get crowded such as, cinemas, colleges, malls and shops, restaurants and events. Coupons can also be shared online, they don’t necessarily require it to be spread around manually.
Fleet branding is another method to attract people towards you. It basically works with advertisements being wrapped around vehicles and those vehicles drive around the city or town, making the advertisement visible to all. It can be made eye catching by adding lights to it and music. The more unique it’ll be, the more it’ll manage to bewitch people.
This is the ultimate guide to gaining more customers. Just keep in mind to think of unique ways to pique interests since humans are always seeking for something out of the box.