Communications Service Providers or CSPs are service providers which transport information electronically. It includes service providers offering information & media services, telecommunication services, entertainment, content, and application services over networks. It is broadly classified as cloud communications service provider, content & applications service provider, cable service provider, telecommunications carrier, and satellite broadcasting operator. It uses hybrid WAN technologies and software-defined wide area networks (SD-WAN) as it provides low latency and high-performance access to cloud-based applications. CSPs network ensures security, reliability, and traffic handling assistance delivered via SD-WAN technology.
With the adoption of cloud in CSPs offerings, communication service providers are fluctuating from vertical industry services to horizontal industry services, which enables penetration of the CSP network market in the machine to machine services (M2M), small, & medium business (SMB) applications, and analytics. The service providers are focused on location-based services, software & support, communication, analytics & hardware and intend to offer it in an integrated bundle with a single billing point.
According to the study, “Global CSP Network Analytics Market Research Report-By Component (Software, Services), Deployment( On-Premise, On Cloud), Organization Size (Large Enterprise, Smal and Medium Enterprise), and By End-user (Mobile Operator, Fixed Operator) Forecast till 2023” the key companies operating in the global CSP network analytics market are Allot Communications, Juniper Networks, Cisco Systems, Inc., SAS Institute, Ericsson, Samsung Electronics Co., Ltd., Huawei Technologies Co. Ltd, Alcatel-Lucent S.A., IBM Corporation, Broadcom Inc., Tibco Software, Inc., Broadcom Limited, Sandvine Corporation, NEC Corporation, Nokia Corporation, Brocade Communications Systems, Inc., Citrix Systems, Inc., Ciena Corporation, ECI Telecom Ltd., Accenture PLC. The key companies are striving in the market domain by acquiring customers across regions from telecom operators to stay forward in the competitive world.
Based on the implementation model, the CSP network analytics market is segmented into in-house implementation models and third party providers. Based on services, the market is segmented into application services, infrastructure services, business applications service business services, enterprise infrastructure service, integration services, and security services. Based on technology type, the market is segmented into 2G/3G, 4G/LTE, and 5G. Based on the application, the market is segmented into customer management & engagement, customer insights, service optimization, and decision management. In addition, based on end-user, the market is segmented into healthcare, transportation, automation, finance, and government.
The CSP network analytics market is driven by growth in demand for quality of experience (QoE) maintenance, followed by a rise in the prominence of automation & virtualization, a decrease in the cost of smart devices, an increase in customer base and rise in the number of technology innovators. However, growth in data privacy & security concerns and a rise in regulatory issues may impact the market. Moreover, the increase in the number of mobile users across emerging economies is a key opportunity for the market.
Based on geography, the North-American region dominates the CSP network analytics market owing to a rise in investment in emerging technologies to manage increasing capacity requirements of customers for managed services and growth in demand for broadband data access in the region. The Asian-Pacific and European regions are likely to witness higher growth rate due to growth in demand for understanding the customer usage pattern and rise in the optimization of network services over the forecast period. The market is estimated to reach US $1,460.6 million by 2023 rising at a 16.8% CAGR during 2018-2023.
Key market innovators
Private equity groups
Telecom service providers
Internet service providers
Cloud service providers
Equity research firms
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Ankur Gupta, Head Marketing & Communications