Do you love getting out on the open road with your favourite songs playing on the radio as the flurry of air blows fresh air in your face? Then you are probably considering a career as a delivery driver! Being a delivery driver is a friendly job, as you come into contact with numerous customers on a day-to-day basis. There’s something very rewarding about delivering a parcel safe on time and seeing that smile on your customer’s face.
However, what does it take to succeed in this position? In this article, we will discuss the skills that every delivery driver cannot do without below. Take note that although some of these skills may come naturally, while some can be learned and honed over time.
Outstanding Driving Skills
To be a successful delivery driver, you need to be really good at driving. If you want to be a delivery driver, you must know what you’re doing when you get behind the wheel of a car, van, or truck. You’ll have to spend a huge majority of your working day out on the road and as well as being a great driver. You’ll need to enjoy it too, or else, you’ll likely find the role quite difficult.
As a delivery driver, you need to have a good driving record and the proper license for the type of vehicle you’re looking to drive. You must also have strong physical wellbeing to spend long periods on the road, including great eyesight and colour vision.
It’s not only about having fun on the road if you really want to a great delivery driver. You must know how to maintain your concentration at all times. Delivery drivers may be required to serve large distances and the possibilities are you’ll be driving for a greater distance than you would in a typical everyday life.
Here are some ways you can make sure to maximum concentration:
- Try to avoid stimulants (including coffee) because they can make it harder for you to concentrate on the road. They may also increase the risk of your driving in an unreasonable or aggressive manner.
- Get enough rest and sleep (8 hours) to make you feel refreshed before your shift and make you less likely drowsy at the wheel or depend on stimulants.
- Avoid fatty and unhealthy food so you won’t feel sluggish at the wheel.
- Put your tech stuff, including your smartphone away and out of sight so you won’t be tempted to check it while driving to avoid accidents and penalty points.
Knows How to Read the Map
A delivery driver’s job is also to be an accurate map-reader! Why? If your GPS breaks down (just in case), then we hope you don’t end up using an old-school paper map on board. Well, we would definitely recommend that you get one. You’ll never know when your map-reading skills may come very handy.
Great Personality and Friendly
Even if you’re always on the road, there are times that you need to interact with a customer. Remember that you’ll be representing your company so don’t forget to smile and be friendly. However, there would be times and instances that you’ll come across a challenging customer. But you need to stay calm, patient, and understanding. Inform them that you will do your best to solve any problem. So tell yourself that you got this!
Make sure that you’ll maintain a cool head in these type of situations, have empathy for your customer even if you don’t really have to agree with them. Have patience in explaining how you’re going to help them with their problem.
Keen to Details
If you have an obsession with details, then that’s good! But it should be a healthy obsession with detail. Even small things can create a positive difference in your delivery journey. So, what do we mean with having attention to details? It’s the little things, such as checking the oil, your tire pressure, and quantity of fuel. This may sound simple but these quick checks will make sure that you have a smooth, hassle-free trip without your vehicle breaking down.
Plan your route earlier so you can decide when would it be the best time to head out. For example, you can save an hour or two going in off-peak traffic hours.