Is your business making the best use of Microsoft’s services to ensure you remain productive?
Microsoft’s technology stack streamlines businesses by making them more efficient. Office 365 includes Word, Excel, etc., and combines them with Microsoft Teams and Cloud storage.
The result is 258 million active users and a 21% growth rate. And over 61% of Microsoft’s 365 customers are small business owners. Yet they all need support to make the best use of the service. This article helps you harness the power of Microsoft through managed support.
Read on to discover what managed support means. You’ll learn the different types of support available. And how they can benefit you.
What Is Microsoft Managed Support?
Managed support involves hiring a third-party to guide, plan, and support you when using Microsoft’s products.
These Managed Service Providers or MSPs are qualified and accredited Microsoft Partners. That means they’re professionals and know the best way to assist your business by getting the most out of MS software.
You no longer have to worry about upgrading to the latest version of Office. Or choosing a Cloud platform to host your data.
MSP certified consultants remove those issues by offering support services to keep you on track.
Types of Managed Microsoft Support
Microsoft’s software portfolio wouldn’t fit onto one page. But we’ve highlighted 3 of the main services below and how they’re supported.
Microsoft’s new subscription service includes Office 365, Teams, OneDrive, SharePoint, and Exchange. You can now create, store, and share files with your workforce and collaborate on them in real-time.
Managed support providers will guide you on the subscription to purchase. They’ll help set things up correctly. And provide ongoing assistance to your entire team.
SharePoint offers a complete intranet solution to host and share your company’s data.
Managed support services will develop SharePoint’s:
- Project Management
- Knowledge Base
- Document and Records Management
- Website Development
MSPs cater to any company size, ranging from smaller teams up to enterprise-level. They’ll also brand your intranet site and design and develop it.
Azure Cloud Computing
Microsoft Azure enables businesses to harness the power of Cloud computing.
Support services can migrate legacy data systems onto the Cloud. They also assist in analyzing information to produce reports and statistics.
New tech like AI machine learning is also possible through Azure. MSPs can act as a guide to make this a reality for your company.
Advantages of Managed Proactive Support
Having a team of experts manage your IT systems offers a range of benefits including:
- Skillsets outside of your workforce
- Microsoft accredited partners with expert knowledge
- Best rates for purchasing software
- Access to new technologies first
However, the main reason to use a managed support provider is to ensure a professional has your back at all times.
MSPs exist to support your business. They offer consultancy, advice, support, and design. They’ll plan your technology roadmap and remain with you along that path.
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This article has explained what Microsoft managed support is, the different types, and the advantages it brings.
No one can do it all themselves. Reach out to the experts to get the most out of Office 365, MS Teams, and the rest. Use a managed support provider.
Remember to browse all of our business support service articles in our Business section.
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