Indian Call centres
Business

All You Need to Know About Mental Health Issues in Call Centres

The call centre environment is all about handling repetitive customer calls, where the agents are expected to handle all calls with the same ease. Due to the monotonous work culture, call centres often face staff attrition, as agents accuse the work culture to increase mental health issues in them. Taking initiatives to avoid mental health […]

Business

Top 6 Business Tasks to Outsource!

There are several valid reasons to consider BPO outsourcing like if your business aims to focusing on core business activities, improving growth opportunities, increasing business efficiency, reducing expenses, augmenting customer satisfaction, and more. Every business has its own need to outsource and it is important to get an experienced partner at service rather than performing […]